Terms & Conditions

  • LIMITED WARRANTY INFORMATION & AGREEMENT:

    Patriot's Custom Wheels warrants that the wheels sold by us shall be free from structural failure and defects known as "Out Of Round", as long as the original purchaser owns the product. Patriot's Custom Wheels further warrants to the original purchaser, that products sold by us will be free from defects in material and workmanship under normal intended use.

    Chrome plated aluminum wheels have a 1 year plating warranty covering lifting and peeling of the plated finish, absent abuse or failure to maintain said finish. PITTING IS A DIRECT RESULT OF IMPROPER MAINTENANCE AND IS NOT COVERED BY THIS WARRANTY.

    Patriot's Custom Wheel's sole obligation under this warranty shall be to repair or replace without charge, any of our products that do not conform to this warranty. This warranty does not cover the following: A. Corrosion or damage occurred to improper maintenance. B. Damage or structural failure as the result of road conditions (potholes etc.) C. Damage or structural failure as the result of an accident. D. Damage or structural failure as a result of racing applications or willful abuse. E. Damage such as scraping as a result of hitting a curb, using an automatic car wash, etc.

    Chrome plated wheels should be cleaned by hand regularly to remove contaminants like road grime, salt, ice/snow melting chemicals, dirt and brake dust. Automatic, spray, and touch free car washes do not completely remove contaminants as these can damage the finish. Therefore hand washing is highly recommended.

    Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your wheels. It is recommended to clean more frequently during this season. Failure to do so may greatly reduce the life of this product.

    Avoid using automatic car washes. The cleaning agents and brushes used to clean tires can damage the chrome plated finish. Also, the rails used to guide your vehicle thru the car wash can damage the edges or lips of the wheels.

    Never wash your wheels when they are still hot from driving. Do not attempt to cool your hot wheels with water, as they may cause damage to the finish and can warp brake rotors/or drums.

    MANUFACTURER'S TIRE WARRANTY:

    All of our tire brands are sold nationwide. Should you have a "defective" tire, any dealer in your area that sells the brand you received with your package can adjust or replace your tires. This saves the time and expense of shipping tires back and forth across the country. Our tire brands include, but are not limited to Kumho, Falken, Nitto, Nankang, B.F. Goodrich, Pirelli and Master Craft.

    Agreement:
    I, the undersigned, do hereby acknowledge that I have read and understand this Limited Warranty and by signing below, I agree to all the warranty terms and conditions listed above.

    Signature_________________________ Date___________

    Printed Name______________________

    MISSION STATEMENT

    “TO PROVIDE FOR ALL FORWARD THINKING CAR, TRUCK & SUV OWNERS THE HIGHEST QUALITY CUSTOM WHEEL AND TIRE PACKAGES, ELECTRONICS AND ACCESSORIES AT AFFORDABLE PRICES AND TERMS THROUGH OUR EXCLUSIVE FINANCE PROGRAM.”

    "WE OFFER EXTREME CUSTOMER SERVICE"

    PAYMENT METHODS


    1. Revolving Charge Financing 12-18-24 Month (For Approved Applicants)
    2. Credit & Debit Cards: Visa, American Express, Master Card
    3. Western Union Quick Collect
    4. Cashiers Checks
    5 Postal Money Orders

    For Billing Inquires see our billing page.

    GENERAL FINANCING INFO: ALTHOUGH PATRIOT'S CUSTOM WHEELS HAS EXTREMELY COMPETITIVE CASH PRICING, THE VAST MAJORITY OF OUR CUSTOMERS OPT FOR OUR LOW INTEREST FINANCING PLANS...

    THESE PLANS INCLUDE 12 MONTH, 18 MONTH, AND 24 MONTH TERMS...


    DOWN PAYMENTS: ALL FINANCE CUSTOMERS ARE REQUIRED TO PAY A MODEST DOWN PAYMENT WHICH CAN BE PAID BY DEBIT/CREDIT CARD BY PHONE OR WESTERN UNION QUICK COLLECT...


    MONTHLY PAYMENT METHODS:THE ONLY 2 METHODS OF REMITTING MONTHLY PAYMENTS ACCEPTED BY PATRIOT'S CUSTOM WHEELS ARE: 1) ACH (ELECTRONIC DEBIT FROM YOUR CHECKING ACCOUNT) 2) MILITARY/CIVIL SERVICE ALLOTMENT

    MAINTAINING YOUR WHEELS.

    Failure to follow these proper care instructions will void the factory warranty!

    Wheel Care tips & Instructions

    If you are wondering how much time will be required to care for your wheels, the answer has lot to do with how they are maintained. Your local climate and road maintenance can affect the care required and life span of a wheel finish. For harsher climates, Redi Credit suggests that you retain your original equipment wheels for optional use as wintertime equipment.

    The first rule in caring for any automotive wheels regardless of finish is to keep them clean. Generally speaking, from week to week during your car wash cycle, it’s best to clean them with a soft brush, soap and/or mild degreaser or quality spray-on Wheel Cleaner. For best results, it is important to keep wheels clean, not allowing road film, contaminants and brake dust (which retain moisture) to accumulate and sit on the surface. If you live in a harsh winter climate where salt and chemicals are use during the winter, regular cleaning is even more important. Be careful in selecting wheel-cleaning products-select products that are safe for the finish of your wheels. Avoid harsh or abrasive cleaners. Some cleaners are harsh and could damage your wheel finish. Also be aware that many car washes use strong chemicals to clean wheels and tires that could cause damage to your wheel finish or even your automotive paint. NEVER CLEAN HOT WHEELS, allow wheels to cool or cool them with running water. Another important step is to seal your wheels with a sealant that will reduce static and resist brake dust; any automotive wheel wax will seal your wheels for a brief time.

    Protect your investment, clean your wheels regularly.

    Your aftermarket wheels were manufactured in one of four finishers:
    a. Chrome (Applied to either aluminum alloy or steel).
    b. Polish Aluminum Alloy (no protective coating).
    c. Clear coated and/or Painted.
    d. Machined Finish.

    To better understand the specific care and maintenance of your wheels, determine which finish applies to your wheels from the list above. After determining what finish applies to your wheels, go to the section below for suggestions and instructions for the detailing, care, and maintenance.

    Chrome Wheels.

    Aluminum or steel wheels plated with chrome are beautiful and can significantly change the appearance of your car or truck by attracting light to base areas of your vehicle. If maintained, the chrome finish will produce a brilliant shine. To reflect light, which produces the attractive brilliant finish, the wheels must be cleaned regularly. It’s best to clean them with a soft brush, soap and/or mild degreaser or quality spray-on Wheel.

    Cleaner. Rinse thoroughly. After cleaning your wheels do not allow soap, chemicals or water sit on the surface and produce water spots-dry your wheels with a soft, non-abrasive towel. As stated above, it is important to keep wheels clean, not allowing road film, contaminants and brake dust (which retain moisture) to accumulate and sit on the surface. If you live in harsh winter climate where salt and chemicals are use during the winter, regular cleaning is even more important. For best results and to reduce cleaning efforts in the future, after polishing and/or cleaning, apply Wheel Wax or Car Wax to seal the surface-this should help avoid problems in the future and will reduce static so that your wheels are more resistant to brake dust.

    Polished Aluminum Wheels.

    Polished aluminum alloy wheels require the highest degree of maintenance and a certain amount of oxidation is to expected as the wheels naturally oxidize with age. Polished wheels can be re-polished commercially or by hand after many years of use, effectively restoring them to an almost factory original condition.

    When new, coat your polished wheels with a quality, hand-applied sealant products such a Car Wax. This coating will assist in preventative maintenance by resisting brake dust and other contaminants. When your polished aluminum wheels begin to lose their shine or are dirty with road film or brake dust, begin by cleaning them as instructed above. If you use a brush, be careful to avoid scratching the uncoated, polished aluminum alloy by using only a SOFT brush. Follow up by polishing them by hand with Mothers metal wax or another quality metal or wheel polish. After polishing, coat them with Car Wax according to instructions. If they are in bad condition, this will take some time, and polishing wheels is never an easy task.
    Polished wheels look great, but do require regular maintenance.

    Clear Coated Wheels.

    We manufacture many styles that are permanently coated with a clear protective coating, essentially a non-pigmented, clear paint. The clear coating that we use is the same material that we use for the original equipment wheels we manufacture for leading automobile manufacturers. Your clear-coated wheels should require only soap or a quality Wheel Cleaner product, water and a soft brush. Once you have cleaned your clear-coated wheels, a coat of hand-applied Wheel Wax or a quality, non-carnauba, non-abrasive polymer sealant-quality wax will enhance resistance to brake dust and contaminants. Wheel Wax works well and will save you time in the future.

    Painted Wheels

    Machined Finish Weels

     

    PRIVACY STATEMENT

    In general, you can visit us on the internet without telling us who you are or giving us personal information. There are times when we may need information from you, for instance: to process an order, to correspond, to provide a subscription or in connection with a job application. We may supplement this information to complete a transaction or to provide a better service.

    Uses

    To fulfill your requests by us or by others involved in fulfillment.
    To contact you for customer satisfaction surveys, market research or in connection with certain transactions.
    By Patriot's and selected organizations for marketing purposes if you have permitted such use.
    In an non-identifiable format for analysis.
    To develop our business relationship if you represent a Patriot's Business Partner or Vendor

    Your choices

    When we collect information from you, you may tell us that you do not want it used for further marketing contact and we will respect your wishes. You may also turn off cookies in your browser.

    Important information

    To correct inaccuracies in Patriot's record of your personal information respond to the sender or contact Patriot's at info@rimfinancing.com

    CANCELLATION/REFUND/RETURN POLICY

    Patriot's Custom Wheels DBA RimFinancing.com DBA Redicredit.com has the following Cancellation/Return/Refund Policy.

    Refund Policy:

    Once the customer pays a down payment in full or in part the funding commitment is locked in, the contract/paperwork is overnighted/electronically mailed to the customer and the wheels/tires are ordered, mounted and balanced and paid for by our company.

    When the customer returns contract/paperwork in the enclosed prepaid overnight package/electronic envelope the wheels/tires are quality control double-checked, wrapped, padded and boxed and shipped UPS ground to our customer with adult signature required for delivery. Should a customer decide to cancel prior to shipping at any point after the down payment is paid and the mounting and balancing of the product is done, there will be 20% restocking fee and whatever down payment has been made will be forfeited and applied to the 20% restocking fee.

    Refund of down payments: PCW reserves the right to cancel this transaction at any time for any reasons and refund any down payment made by said customer less a $75 fee to cover the costs of electronic overnight packages, credit report and processing fees. Please be advised that refunds (if due) take 7 to 15 days to process from date of cancellation.

    Return Policy:

    Once the tires have been mounted on the wheels and shipped to the customer under no conditions can the product be returned except in the rare case where the customer or installer (PRIOR TO THE PRODUCT BEING DRIVEN ON) detects a legitimate defect or misfitment. In that case, once the defect/misfitment is verified a return merchandise authorization (RMA) is issued and the merchandise will be picked up by UPS and replaced with defect-free and or corrected fitment.

    Once the wheels/tires are driven on there will be no cancellation, returns or refunds.

    CONTACT CUSTOMER SERVICE